Following on from our work with Centreplate and Doncaster Rovers through the summer which has already seen the arrival of a Pie, Peas and Gravy deal available in every stand, an increased selection of condiments and a full review of range and quality across the whole Stadium we’ve now turned our focus to sustainability.
To ensure the standard and quality we should expect as supporters are upheld throughout the season, the DRSG are delighted to announce that in partnership with Centreplate, we will be running a Mystery Shopper for the entirety of the 2015/2016 season, including any Cup games.
The scheme will be reviewed monthly with a representative of the DRSG, Centreplate and the club present to discuss any feedback received and to collate any other feedback submitted to us about the refreshment kiosks at the Keepmoat.
To ensure the process is transparent, a representative of the DRSG will approach someone in the queue either pre game or at half time and talk to them about what is required. This will be a different concourse and a different kiosk game by game. They will be required to purchase one hot food item and one beverage. On completion of the survey (documented in the brief we provide) we will provide you with a voucher to redeem your hot food item and beverage (age restriction applies to alcoholic drinks).
Should you wish to assist us in making the match experience a better place, please send an email stating your name and the Stand you usually sit in to email@example.com